Shipping Policy
At Great Lakes Popcorn Co., we strive to deliver our gourmet popcorn, nuts, and treats to you in perfect condition and in a timely manner. Here are our shipping policies:
- Processing Time: Orders are typically processed within [1-3 business days] from the time the order is placed.
- Shipping Methods and Delivery Times: We offer various shipping options to meet your needs. Delivery times vary based on the shipping method selected at checkout and the destination of your order.
- Shipping Costs: Shipping costs are calculated based on the weight of your order and the shipping method selected. You will see the shipping cost at checkout before finalizing your order.
- International Shipping: Currently, we only ship within the United States. We do not offer international shipping at this time.
- Tracking: Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your package's journey to your doorstep.
Return Policy
Due to the perishable nature of our gourmet food products, Great Lakes Popcorn Co. cannot accept returns. However, your satisfaction is our top priority. If you have any concerns about your order, please contact us at managerpc@greatlakespopcorn.com within [3 days] of receiving your order, and we will do our best to ensure your satisfaction.
- Damaged Items: If your order arrives damaged or you have received the wrong item, please provide us with photos of the product and packaging. We will assess the issue and offer a replacement, refund, or credit for future purchases.
- Cancellations: Orders may be canceled within [24 hours] of placement. Please contact us immediately if you need to cancel your order.
Exchanges
We do not offer direct exchanges on any of our products. If you have an issue with your order, please reach out to us, and we will address your concerns on a case-by-case basis.
Contact Us
For any questions regarding your order, shipping, or returns, please contact us at managerpc@greatlakespopcorn.com. We're here to help make your Great Lakes Popcorn Co. experience delightful.
